We sail under most weather conditions except for those that are deemed unsafe, such as thunder & lightning, sheeting rain, and/or extremely high winds. Please check the forecast the day of your sail and be sure to dress for the weather.  We do not cancel sails based on weather forecasts, so cancellations usually occur the day of the scheduled sail, although we make every effort to provide as much notice as possible of a cancellation.

Some conditions may prevent sails from safely being used as part of the excursion.  The inability to raise any or all sails during a program that departs the dock does not constitute a cancellation by Clearwater.

Education Sails & Charters

Cancellation by Clearwater

Should the captain cancel your sail, you will be contacted at the number you provided on your sail program information sheet. Failure to provide a usable contact number while not modify these conditions.  You will then have the option of participating in a dockside education program if it is safe to do so; having your sail rescheduled to a mutually agreeable date and time (as availability allows during the same season or the following season); or of receiving a full refund. Unfortunately, we cannot schedule rain dates in advance.  Should you choose to cancel your sail due to concerns about the weather and our captain deems the weather safe to sail, you will not receive a refund or be eligible for a rescheduled sail.

Cancellation by the Group

If Clearwater is given fewer than eight weeks notice of a group’s cancellation, a 20% penalty fee will be deducted from the refund. If Clearwater is given fewer than five weeks notice of a group’s cancellation, a 50% penalty fee will be deducted from the refund. Groups canceling with two weeks notice or less will not receive a refund.

Public Sails

Cancellation by Clearwater

In case of a weather-related cancellation, you will be contacted by a crew member at the phone number you provided during booking.  Failure to provide usable contact information does not modify these terms.  Should we cancel a sail due to weather, your sail fee will either be refunded or your reservation transferred to another sail of your choosing as availability allows.

Cancellation by the Passenger

Please contact the Vessel Logistics Manager at sail@clearwater.org or (845) 265-8080 ext. 7107 to cancel your reservation.  Passengers providing fewer than three business days notice of their need to cancel their reservation will not receive a refund.