Cancellation by Clearwater
Should the captain cancel your sail, you will be contacted at the number you provided on your sail program information sheet. Failure to provide a usable contact number while not modify these conditions. You will then have the option of participating in a dockside education program if it is safe to do so; having your sail rescheduled to a mutually agreeable date and time (as availability allows during the same season or the following season); or of receiving a full refund. Unfortunately, we cannot schedule rain dates in advance. Should you choose to cancel your sail due to concerns about the weather and our captain deems the weather safe to sail, you will not receive a refund or be eligible for a rescheduled sail.
Cancellation by the Group
If Clearwater is given fewer than eight weeks notice of a group’s cancellation, a 20% penalty fee will be deducted from the refund. If Clearwater is given fewer than five weeks notice of a group’s cancellation, a 50% penalty fee will be deducted from the refund. Groups canceling with two weeks notice or less will not receive a refund.